Yoosuf Naail

Sales Representative

Malé, MV.

About

Results-driven and customer-focused professional with foundational experience in sales and retail operations, adept at driving customer satisfaction and sales growth. Eager to leverage strong communication, problem-solving, and team collaboration skills to contribute to dynamic sales environments and achieve business objectives.

Work

Ewity POS

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Sales Representative

Malé, Malé Atoll, Maldives

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Summary

Drove sales initiatives and cultivated client relationships for Ewity POS, enhancing product adoption and market presence.

Highlights

Successfully engaged prospective clients, presenting Ewity POS solutions to an average of 15+ new businesses weekly and generating qualified leads.

Cultivated strong client relationships through proactive communication and tailored product demonstrations, contributing to a 10% increase in product understanding among new customers.

Utilized comprehensive product knowledge to identify and address client needs, resulting in enhanced customer satisfaction and streamlined sales processes.

Collaborated effectively with the sales team to refine outreach strategies and achieve quarterly sales targets, contributing to overall market expansion.

Managed and resolved customer inquiries efficiently, ensuring a positive sales experience and fostering client loyalty for sustained business growth.

Friday Kitchen

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Cashier

Malé, Malé Atoll, Maldives

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Summary

Efficiently managed cash register operations and ensured exceptional customer service in a fast-paced retail environment at Friday Kitchen.

Highlights

Accurately operated cash registers, processing an average of 100+ cash and card transactions daily with minimal discrepancies.

Maintained a meticulously clean and organized checkout area, enhancing customer satisfaction and operational efficiency.

Provided proactive and friendly customer service, resolving inquiries and issues promptly to ensure a pleasant shopping experience for all patrons.

Education

Thaajuddeen School

Malé, Malé Atoll, Maldives
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IGCSE O'Levels Biology, English as a Second Language, Dhivehi Grade: B in Biology, B in English as a Second Language, C in Dhivehi

Courses

Biology

English as a Second Language

Dhivehi

Languages

Dhivehi

English

Skills

Computer Literate

Computer Literate, Microsoft Office, Google Suite.

Communication

Strong communication, Verbal Communication, Written Communication, Client Interaction.

Team Collaboration

Team Collaboration, Cross-functional Teams, Teamwork.

Customer Service

Excellent customer service, Customer Support, Client Relations, Issue Resolution.

Problem Solving

Problem Solving, Conflict Resolution, Critical Thinking.

Sales

Sales Representative, Client Acquisition, Product Presentation, CRM Software.